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What AEG Laundry products offer Connectivity feature?
See all our connected products here

What do I need in order to enjoy the benefits of Connectivity?
- A smart phone or tablet with the My AEG app installed.
Download with Apple store  or Google Play.
- Apple: Phone or Tablet. Minimum iOS 8.0 or later. Android: phone or tablet: Minimum Android 4.0.3 or later
- Wi-Fi router supporting 2.4 GHz b/g/n with WPA or WPA2 with internet connection.
- An AEG appliance with Connectivity feature. 

What if my appliance is placed in an area of my home, where I don’t have strong Wi-Fi signal?
In case the appliance is placed in an area with low Wi-Fi signal, a Wi-Fi range extender may be needed.

Can different family members connect with the My AEG app to the same appliance?
Yes, all you need to do is download the My AEG app, login with the same credentials, and make sure your smartphone or tablet is connected to the same home Wi-Fi network as the appliance.

Where can I find a guide on how to get started with Connectivity?
Quick start guide

How is AEG handling the personal information required when registering the appliance?
Terms and conditions

Where can I get further support about setting up and using my connected laundry product?
If you already have a Connected appliance at home and would like to have support with setting it up and getting started, please contact our Technical Customer support center. If you would like to know more about Connected Laundry appliances in general, please contact our Customer support center.