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Repair and Care for your appliance

Repair & Care is a maintenance & support plan for your broken-down appliance, providing a one-off repair (where repairable) and then ongoing maintenance and support for your product, to help ensure your product continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

 

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can’t fix the initial fault or if the appliance is beyond economic repair, you’ll get a full refund of any monies paid up until that point – no questions asked.

 

REPAIR & CARE

HOW DOES IT WORK?

  • Initial repair by an expert technician to get you back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up until that point
  • Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
  • A remote annual health check on your appliance
  • Unlimited phone support from the Appliance Care Team
  • Set-up and ongoing support for your appliance
  • Onsite visits by expert technicians if your appliance fails the annual health check or stops working

 This Maintenance & Support Plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your home appliance properly maintained, supported and in good working order. 

 

Contact our team

REPAIRS: WHICH ONE IS RIGHT FOR ME?

FIXED PRICE REPAIR

Prices starting from £140

  • AEG-approved technicians
  • Reliable and professional service
  • One agreed, fixed fee for the repair – no surprises
  • In the unlikely event our team cannot repair your appliance, your fee will be refunded less the cost of the callout, or the full fee can be used against a suitable replacement or upgrade
Call us

REPAIR & CARE

Prices Starting from £15.49 a month

Repair & Care is a maintenance & support plan for your broken-down appliance

  • Initial repair by an expert technician to get you back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up until that point
  • Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
  • A remote annual health check on your appliance
  • Unlimited phone support from the Appliance Care Team
  • Set-up and ongoing support for your appliance
  • Onsite visits by expert technicians if your appliance fails the annual health check or stops working
Call us

OTHER SERVICES

Clean glasses in AEG washing machines

Can I fix it myself?

Whatever the problem, whatever the appliance, our guide can help you establish whether or not you can fix it yourself.

Find out more