Issue
- I can't interact with the air purifier through the button on the user interface
- Unable to change mode on AX9
Applies to
- AEG AEG9 series air purifier
- AEG Wellbeing app
Resolution
- Make sure the child look mode is not activated (the lock button on the device is not lit up). The Child lock can be activated and deactivated by long-pressing the On/Off and the Mode button simultaneously for 4 seconds on the appliance.
- The child lock can be activated/deactivated on the device screen in the Wellbeing app.
