Support for Buying directly from AEG
Recommended articles for Buying directly from AEG
- Unable to log in to My Account/ Password reset email not received
- How to make a warranty claim
- How will you deliver my order?
- Do you deliver throughout U.K.?
- Do you deliver internationally?
- Can I collect my order in person?
- What payment methods can I use?
- Is my appliance still covered by the warranty
- Can I purchase with my company card?
- I require a VAT receipt. Is it possible to receive it?
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Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Consumer Service
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Services
Need help installing your new appliance? Your questions about services and warranties answered
Order
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Scrapping
Disposing of an AEG appliance? Find information on how to scrap responsibly.
Sustainability
Learn more about how AEG works with sustainability.
