Support for Buying directly from AEG
Recommended articles for Buying directly from AEG
- Is my appliance still covered by the warranty
- How to make a warranty claim
- How and when can I contact you for help?
- How can I be informed about the status of my order?
- Booking a repair on an appliance with 5 year warranty.
- How do I return my products?
- Can I choose delivery date & time?
- How can I activate the warranty for a new item purchased directly from AEG?
- What's included in my warranty?
- Things to consider when having a hob installed
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Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Consumer Service
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Service
Need help installing your new appliance? Your questions about services and warranties answered.
Order
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Scrapping
Disposing of an Electrolux appliance? Find information on how to scrap responsibly.
