Support for Buying directly from AEG
Recommended articles for Buying directly from AEG
- How to make a warranty claim
- Is my appliance still covered by the warranty
- Where can I find the tracking number to follow up the delivery?
- How and when can I contact you for help?
- How do I return my products?
- What's included in my warranty?
- Booking a repair on an appliance with 5 year warranty.
- How will you deliver my order?
- Can I choose delivery date & time?
- How can I activate the warranty for a new item purchased directly from AEG?
Search our help articles
Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Services
Need help installing your new appliance? Your questions about services and warranties answered.
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Disposing of an AEG appliance? Find information on how to dispose of responsibly.
Learn more about how AEG works with sustainability.