Support for Buying directly from AEG
Recommended articles for Buying directly from AEG
- Where can I find the tracking number to follow up the delivery?
- How to make a warranty claim
- Is my appliance still covered by the warranty
- How and when can I contact you for help?
- How do I return my products?
- How can I make a complaint?
- Unable to log in to My Account/ Password reset email not received
- Where can I find accessories and spare parts?
- What's included in my warranty?
- How will you deliver my order?
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Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Consumer Service
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Services
Need help installing your new appliance? Your questions about services and warranties answered
Order
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Scrapping
Disposing of an AEG appliance? Find information on how to scrap responsibly.
Sustainability
Learn more about how AEG works with sustainability.
