Support for Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
- Can I choose delivery date & time?
- Can I collect my order in person?
- Do you deliver internationally?
- Do you deliver on weekends?
- Do you deliver throughout U.K.?
- How do I add or change the shipping address?
- How do I return my products?
- How long does delivery take?
- How will you deliver my order?
- The order has not yet been delivered despite the expiry of the scheduled time
- What delivery options do you have?
- What happens if nobody is there when the courier arrives?
- What should I do if parts of the product are missing such as accessories or my user manual
- Where can I find the tracking number to follow up the delivery?
- You have received my return, how do I receive my refund?