Issue
How do I return my products?
Resolution
We are sorry you are not satisfied with your purchase. You can return purchases within 14 days from delivery as shown below:
Large and Small Appliances
Please contact our team to arrange the collection of your appliance on 03445 611 080
A collection request will be raised and our courier will collect the items
Your refund will be applied on the day the item is collected and will take 5-7 days to show on your bank/credit card statement
Small parcels such as spare parts or accessories
Please return these to our warehouse at:
Unit 1
Bowburn North Industrial Estate
Bowburn
Co.Durham
DH6 5PF
Your refund will be process on receipt of your goods and funds should show on you bank/credit card statement within 5-7 working days
Please retain proof of shipping
