Issue
How will you deliver my order?
Resolution
Freestanding Washing Machines, Tumble dryers, Dishwashers and Refrigeration
Will be delivered by our logistics partner Expert logistics. Home deliveries are delivered by a 2-person white glove team and taken to your room of choice, unpack with damage inspection and take away packaging.
Integrated appliances, Cookers with a gas or electrical connection, Side by side refrigeration
Expert Logistics will call you when your item is ready to be dispatched to book a delivery date. Your appointment will be based on the availability of the skilled crew for your appliance type. Installations are usually within 5-7 days.
As part of the booking call Expert Logistics will also ask some questions regarding the installation required to make sure that the crew have all relevant information before hand.
Small domestics appliances & Accessories
Small packages will be shipped using DPD. You will receive a tracking link once your order has been dispatched where you can track your driver or make any changes to your delivery.
Please note that deliveries are made to mainland UK only, we currently do not deliver to the Channel Islands, British Forces Post Office and mail forwarding companies, PO Box's, Northern Ireland, Isle of Wight, Isle of Man, Jersey, Guernsey, Shetland Islands, Orkney Islands, Isle of Scilly and Scottish Islands.
