Support for Installation & Services
Need help installing your new appliance? Your questions about services and warranties answered.
- Can I request delivery, installation and additional services by appointment?
- Can I reschedule my delivery/Installation
- Can someone install the part(s) for me?
- Can you help me with disposal of old appliances?
- How can I activate the warranty for a new item purchased directly from AEG?
- Things to consider when having a freestanding washing machine or dishwasher connected
- Things to consider when having a hob installed
- Things to consider when having a new integrated Fridge Freezer, Dishwasher or Washing machine installed
- Things to consider when having an Electric or Gas Cooker installed
- Things to consider when having an integrated oven installed
- Things to consider when having Side by Side Fridge Freezer delivered
- What services are provided upon delivery?
- What's included in my warranty?
Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Disposing of an AEG appliance? Find information on how to dispose of responsibly.
Learn more about how AEG works with sustainability.