Support for Installation & Service
Your questions answered on our delivery service and others available when you buy direct from AEG.
- Can I request delivery, installation and additional services by appointment?
- Can I reschedule my delivery or installation?
- Can someone install the part(s) for me?
- How can I activate the warranty for a new item purchased directly from AEG?
- Preparing for AEG to deliver and install your new appliance
- Preparing for AEG to deliver your new freestanding washing machine or dishwasher
- Preparing for AEG to delivery your Side by Side Fridge Freezer
- Preparing for AEG to install your new freestanding gas or electric cooker
- Preparing for AEG to install your new hob
- Preparing for AEG to install your new integrated fridge freezer, dishwasher or washing machine
- Preparing for AEG to install your new integrated oven
- What services are provided upon delivery?
- What's included in my warranty?
Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Missing your Order Confirmation, or looking for information on Delivery Status? Find information on how to proceed below.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Find out more about how we can recycle your old appliance when you buy from us.