What does 14 days free returns mean?

Last updated 02/11/2020 16:04

Issue

What does 14 days free returns mean?

Resolution

If you are not happy with the items purchased, you have 14 days from the delivered date with which you can choose to return the goods. We will cover the cost for the return freight. To request your item is collected, please call our team on 03445 611 080

For small appliances, please retain the original packaging. 

Please note that if you ordered a service such as disconnection or recycling of your old appliance and approved that the service is carried out before the right of withdrawal period has expired, the service is no longer covered by the right of withdrawal. 

Please see our Terms and Conditions for additional information on the return right.