iOS 16 onboarding problem

Last updated 07/10/2022 07:51

Issue

  • AEG-connected oven onboarding failed
  • AEG washing machine/dryer onboarding failed
  • No connection to the brand-new steam oven
  • Unable to connect the appliance via iPhone with iOS 16

Applies to

  • connected washing machine
  • connected dryer
  • connected oven

Resolution

We identified the issue with connecting new appliances on Apple devices with iOS 16.

We recommend using an Android phone or iPhone with iOS 15 or below to onboard

If the issue still persists then please contact our Contact Centre.

AEG Smart Home
AEG Smart Home

A smart home with Taste, Care, Wellbeing and Peace of Mind experiences for better, more enjoyable and sustainable living.