Unable to log in to My Account/ Password reset email not received

Last updated 09/06/2020 16:26

Issue

Unable to log in to My Account

Requested a new password but password link not received

Resolution

The most common cause is that your password activation link may have moved to a Spam or Junk email folder


  1. Check your SPAM/Junk mail email folders
  2. Try clearing your Cache -(How to do this will depend on your browser)
  3. Try using a different browser
  4. Contact our team by calling or using our contact form


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