Why does my oven keep asking to confirm remote connection?

Last updated 22/10/2021 10:01

Issue

Every time I open the oven door whilst it is functioning, the oven asks if i want to "reactivate remote operation".

Applies to

Connected Ovens

Resolution

To use the oven remotely, the user has to "activate remote operation" on the display by selecting; 

  • Settings
  • Connections
  • Remote operation (ON) this symbol will show on the main screen to indicate it is selected


Once the oven is in operation and a function is selected (remotely or manually), if the oven door is opened the oven defaults back to manual operation. Therefore asking if you want to "reactivate remote operation". 

This is a safety feature to ensure that once the oven door has been opened it cannot be overridden remotely, if a user is cooking at home. 

e.g. 

  • User 1 is cooking a pizza at home on 180 degrees pizza function
  • User 2 would like to preset the oven to 80 degrees slow cooking function for their casserole when they get home
  • If they override the temperature user 1's pizza will not cook at the optimum temperature


Register your appliance & Create an account
Register your appliance & Create an account

Registering your appliance ensures that if you need to contact us we already have your appliance details and also ensures we can contact you in the unlikely event of a safety notice.

Find your User Manual
Find your User Manual

Solve problems and find instructions and other documentation for your product.

AEG Smart Home
AEG Smart Home

A smart home with Taste, Care, Wellbeing and Peace of Mind experiences for better, more enjoyable and sustainable living.