Washing machine displays error message C9 or F9

Last updated 03/06/2020 07:11

Issue

  • Washing machine displays error message C9 or F9

Applies to

  • Washing machine

Resolution

Resetting is recommended on early machines. 

Resetting guide:

C9 error:

  • Start by closing the door and setting the cycle selector to zero. 
  • Press the two buttons at the top (soak and pre-wash).
  • At the same time, turn the cycle selector counter-clockwise to the delicate spin cycle.
  • Then release the two buttons and continue turning the selector counter-clockwise all the way round to off (almost one full turn).  
  • Try to wash normally.
  • If the display continues to show error C9, the bearings in the appliance’s motor may be faulty.

Important: Only reset the appliance once. Frequent resetting contributes to wearing off of the motor.

 Motor:

  • If the problem reoccurs, there is probably a fault of the motor or the motor’s bearings.

If the above suggestion do not resolve the issue, contact an Authorized Service Center.

Cause

  • Error message C9 or F9 indicates an imbalance during a spin cycle.
  • faulty motor or motor bearings
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