How to proceed when the robotic vacuum is displaying an error message

Last updated 04/06/2020 07:54

Issue

  • How to proceed when the robotic vacuum is displaying an error message?

Applies to

  • Pure i9 series robotic vacuum cleaner
  • RX9 series robotic vacuum cleaner

Resolution

1. The smartphone App for the robotic vacuum will display all error messages and guidance on how to take corrective action. 

  • The error messages in the user manual should be equivalent to the ones displayed on the robotic vacuum.
  • Download user manual.
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