My robotic vacuum cleaner shows error E31

Last updated 02/06/2020 10:18

Issue

  • My robotic vacuum cleaner shows error code E31 on the display

Applies to

  • robotic vacuum cleaner

Resolution

1. The error code means that the battery charge is not completed normally. The reason may be that the batteries are worn or otherwise defective.
Both battery packs may need to be replaced to remove this error code. You can order new batteries in our webshop
AEG offers 6 months warranty on batteries.

2. Contact an Authorized Service Centre

If the above suggestions did not solve the problem, we recommend contacting an Authorized Service Centre 

Cause

  • worn or defective batteries

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