Issue
- My robotic vacuum cleaner shows error code E31 on the display
Applies to
- robotic vacuum cleaner
Resolution
1. The error code means that the battery charge is not completed normally. The reason may be that the batteries are worn or otherwise defective.
Both battery packs may need to be replaced to remove this error code. You can order new batteries in our webshop
AEG offers 6 months warranty on batteries.
2. Contact an Authorized Service Centre
If the above suggestions did not solve the problem, we recommend contacting an Authorized Service Centre
Cause
- worn or defective batteries
