Robotic vacuum detects and avoids nonexistent obstacles

Last updated 27/09/2019 10:53

Issue:

  • Robotic vacuum detects and avoids nonexistent obstacles

Applies to:

  • robotic vacuum

Resolution:

1. The robotic vacuum's sensors may be confused by glossy floors and/or strong sunlight.

2. Thick or high-pile carpets can cause this problem as well.

3. If the robot regularly displays this behavior, we recommend contacting an Authorized Service Center.

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