Robotic vacuum stops while running, with no lights, error message or the display is blank

Last updated 04/06/2020 09:19

Issue

  • Robotic vacuum stops while running, with no lights, error message or the display is blank

Applies to

  • robotic vacuum cleaner

Resolution

If the robotic vacuum stops while running please refer to the following.

The display is blank:

  • The battery has died. It needs to be recharge.

The display  is working:

  • It can also stop if there is a system re-start, triggered by an internal system crash. The current progress probably was deleted.
  • If you push the play button a new cleaning cycle will start. It is suggested to put back the robot in the starting point (charger base) and the cleaning process will start again from the beginning.
  • Use a spot cleaning, if only some small area has remained. For more information please see the user manual. Download user manual
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