Robotic vacuum's batteries do not charge, run time is low or the batteries run out fast

Last updated 02/06/2020 10:31

Issue

  • Robotic vacuum's batteries do not charge
  • Run time is low or the batteries run out fast

Applies to

  • Robotic vacuum cleaners

Resolution

1. The battery life has expired. Replace the batteries. 
  • Always change the 2 battery packs at the same time.
  • Please also make sure to clean the charging pads both on robot and charger with a dry cloth.

Note: There is a 6 month warranty period for batteries.

Cause

  • The battery life has expired

Was this article helpful?

Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.