What is the maximum carpet thickness on which to use the automatic vacuum cleaner?

Last updated 03/06/2020 12:34

Issue

  • What is the maximum carpet thickness on which to use the automatic vacuum cleaner?

Applies to

  • Pure i9 series robotic vacuum cleaner
  • RX9 series robotic vacuum cleaner

Resolution

1. The robotic vacuum can only manoeuvre up to maximum height of 2.2 cm.

Medium-pile carpet (less than 2.2 cm):

  • When the robotic vacuum reaches the edge, it will continue cleaning the rest of the room and comes back later to clean the carpet separately.

High-pile carpets (greater than 2.2 cm):

  • The robotic vacuum cannot clean them. When the robot reaches the edge, it will continue cleaning the rest of the room.

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