Charging, suction and maintenance issues on your FX9 or Pure F9 vacuum cleaners

Last updated 27/09/2023 05:45


  • Charging the vacuum takes too long or not charging at all
  • Suction is poor
  • Stick vacuum maintenance
  • How to clean the vacuum cleaner filters?

Applies to

  • FX9 stick vacuum cleaners family 
  • Pure F9 stick vacuum cleaners family


How to charge 

After use, place your FX9 on the charging station and make sure the nozzle lights blink twice


Remember it may take 6 hours for a full charge.

If the above does not solve the problem, we recommend that you contact customer service on 03445 611 611 to help you solve the problem.

Poor suction issue:

Check for blockages and cut the hair from the brush roll.

Maintenance & Filters:

Dustbin needs to be emptied from time to time for the best performance and filters need to be washed every 2 months

So don't forget open-empty-dispose.

Please note that the dustbin HEPA filter paper filter and cyclone filter are not to be washed in a dishwasher


  • Battery issues
  • Blockage
  • Forget to empty the dustbin
  • Change or replace filters
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