I can see that most of the reviewers on this site are trying to win a prize.
The machine is not bad (I'm taking into account the price here) its advantages are that it is lightweight, it's manoeuvrable and the quality of manufacture for plastics is quite good. However, the attachments for the handheld detachable part of the unit are poor. One of them is a duplicate of the head of the main machine with a rotating brush included, which implies I want to clean my carpets on my knees, which sort of defeats the point of this cleaner. The other accessory is an elongated length of plastic with bristles on the end, which is oddly designed and looks like it belongs to some other appliance, possibly a toothbrush.
I tried to buy more relevant attachments by phone, but 'customer services' gave me the standard 'all of our agents are busy right now' . What happened to customer service?
The product is an OK, middle of the road product for this price category, but I'm just about managing to restrain my over exuberance.