Nice idea, poorly executed
Bought in place of a conventional microwave, thinking it could be a ‘microwave with oven benefits’ but not suitable for this job really. If you set the microwave timer to stop halfway through the full cooking time, for example to stir, you have to turn the oven off and on again to reset the microwave function. The alarm continues to beep once cooking completed until the oven door is opened, which can be annoying if you were happy to leave it resting whilst seeing to other aspects of a meal. It looks nice although is easily marked by fingerprints, and does microwave the food well, but it’s definitely an oven with microwave afterthoughts. Some design tweaks to improve the use of ‘microwave only’ functions are definitely needed
I would like to start by thanking you for taking the time to provide us with a review regarding your AEG Compact Oven.
Although we are delighted to hear you are happy with the way your appliance microwaves your food and you are happy with the look of your appliance, we are saddened to hear that there are other factors of this appliance which you are unhappy about.
Sadly as there is not a manufactured fault with your appliance we would be unable to assist further with any assistance, however we can assure you that all your feedback will be provided to the relevant departments for them to take into consideration when manufacturing these appliances in the future.
On the other hand, under your consumer rights act if you feel as though your appliance is unfit for purpose you can speak with your retailer who can make the commercial decision to either replace the appliance for you or refund you the full amount paid.