Hi very happy with my washing machine, but very unhappy with the spin cycle it doesnt let you just spin one item of clothing ,some clothing needs to be washed by hand when its on its cycle it just doesnt spin .If when i was purchasing the machine i had know this i would have not purchased it.
Hello and thank you for your four star review of our product.
The machine would be unable to spin with one item as the drum would need to be balanced, simply using other items or a dryer ball would balance the weight and allow it to spin.
If you are still struggling with this you can reach out to our customer services. Thank you again for taking the time to review.