Had this machine as a replacement as my old bosch one had given up the ghost after 11yrs . Arrived very quickly but had to get door fittings sent out as none in the pack ..the machine looks great & very high tech . Vry quiet in operation & a e0min cycle wash for clothes . But everywhere came out dirty , ruined my clothes as everything came out so badly marked , I firstly thought it was due to being tested at the factory, but this simply was not the case . Had to have strong words to get it returned after only 14 days , my new clothes are now in the recycling as could not get marks out from washing.. no apology from anyone , aeg were not bothered . Iv now gone back to bosch & really happy & my clothes are washed & gleaming. So beware check your clothes when removing for this washing machine. As there is obviously a fault somewhere & you will end up with damaged items that you cannot wear . First & last time I buy an aeg machine .
AEG
Hello and thank you for your four star review of our product.
The machine would be unable to spin with one item as the drum would need to be balanced, simply using other items or a dryer ball would balance the weight and allow it to spin.
If you are still struggling with this you can reach out to our customer services. Thank you again for taking the time to review.