Answer by

Hi Allanfrater,
Thank you for leaving us with your review on the washing machine and we are saddened to learn of the noise it is creating and we appreciate the inconvenience incurred to yourself and your neighbours.
There are different reasons that can cause vibration to an washing machine when in spin mode and we would recommend to visit the link below to review possible resolutions.
https://www.aeg.co.uk/support/support-articles/laundry/washing-machines/how-to-stop-your-washing-machine-vibrating-and-reduce-noise/
However, if the issue persists then a service visit would be required to insect and repair and bring the appliance to working order. Please do not hesitate to contact our team on 03445 611 611 or email us on https://shop.aeg.co.uk/contact-us and we will be happy to assists.
Kindest Regards
The AEG Team

Answer by

Good Afternoon,

Thank you for providing us with a review regarding your AEG Washing Machine, however we are saddened to read that this is not a positive review.

We are sorry that your appliance has already had two displays fitted to this appliance whilst under the manufactured warranty.

If your appliance has developed the same fault we would advise contacting our consumer care department on 03445 611 611 so we can investigate this matter further and hopefully have this issue resolved for you.

However if this appliance has now been fixed and is working to the manufactured standards or if you are now outside the manufactured standards, we would recommend you speaking with your retailer as under your consumer rights act, if you feel as though you have purchased an appliance which is unfit for purpose they can make the decision to either replace, repair or refund you the cost of your appliance.

Kindest Regards