Since buying our AEG Washing Machine we have been very impressed with the machine; the features it has and with the quality of product compared with other brands. The extended guarantee they offered at no extra cost is very comforting and the annual service contract is definitely worth signing up for. When I bought a stacking kit to put our dryer on top, it was also sent by courier that same day. Unpacking it, again showed the quality of goods as it is so solid it will hold our dryer in place even during the most rigorous spinning vibrations. Just wished we had bought our machine much sooner so we could have benefitted from such a reliable, yet smart looking machine. AEG's good reputation is deserved and why many customers like myself will continue to buy their products in future.