7000 Series Washing Machine with ProSteam and AutoDose

Answer by

Dear Simba

Thankyou for taking the time to leave a review for your AEG washing machine. We are extremally disappointed to hear that your new appliance falls short of your expectations .

The washing machine comes with a quick wash button which means you can reduce the time of your wash. By pressing the button you can choose a 3HR 2HR OR 1HR cycle. therefor cutting down on the amount of time it takes to complete a wash.
We have a variety of programmes available such as ECO Cottons, Anti-allergy and Sports we are sorry that the programmes available are not as expected.

The auto dose setting can also be bypassed and you can add detergent and softener in the front of the detergent drawer if you feel that you are not using the required amount. The washing machine will calculate the right amount of detergent and softener needed based on the weight of the load.

Please take a look at the manual if you have time as the programmes and the Auto dose functions are explained as well as how to bypass the Autodose function if you are wanting to self dispense detergent.

We hope this helps and you find that you start to enjoy your new AEG washing machine. Your comments are extremely important to us and we want you to be happy with your purchase

Answer by

Good morning and many thanks for your 5 star review. I'm really pleased that you are happy with your new AEG washing machine. I hope you get the opportunity to try the steam functions as they are really popular. The steam reduces wrinkles and creases and reduces ironing up to a third. Thank you for being a valued AEG customer.

Answer by

Dear Benjer,

Thank you for taking the time to share your thoughts and experience with your new AEG Washing machine. We are delighted to read that you are enjoying the connected feature using the App. And that the capacity is really suiting you, your family and your needs.

We appreciated you taking the time to share and we will share your thoughts with our design and product team.

Happy Washing!!

Answer by

Hello and thank you for letting us know what you think of your new washing machine, I'm delighted that you love so many of it's features. We have historically talked about perfect form and function with AEG and it seems we have delivered on both of those fronts for you. Steam is a particular favourite programme for me, it's such a great feature to freshen up clothing that's not been worn in a while or to remove stubborn creases from items such as jeans. Connected appliances is something that's very new to the industry and is something we've introduced across many of our appliance categories, so I'm glad it's something you like. Thank you once again and I hope you continue to enjoy using your new washing machine.