A good quality product that is easy to use. So far so good.
Really good
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The catalytic lining absorbs the grease from cooking and is activated by regular heating to 220°C. The grease residue is oxidised leaving the catalytic surface clean.
This highly efficient grill takes less time than traditional ovens, and will toast, crisp or brown your dishes to precision.
With this oven, using energy efficiently also means cooking efficiently. It has a new convection system called Hot Air, which ensures hot air circulates evenly throughout the oven cavity. The result is that the oven heats up faster and cooking temperatures can be reduced by up to 20%, saving you both time and energy
The timer display provides an at-a-glance overview of the status of your dish. Its clear screen enables you to set an alarm, check directly on the time remaining before your dish is ready and to adjust the timer with accuracy and precision.
Less isn't always more, especially when it comes to delicious baked goodies. The XL Baking Tray is 20% larger than standard-sized baking trays, enabling you to turn out larger batches of sweet treats, with the satisfaction that every single one has been perfectly baked.
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Really good
A good quality product that is easy to use. So far so good.
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Dissappointing product
Dissapointed on the whole with this product. I purchased it because my previous one made by Bosch needed a spare part which was not available because of its age of 17 years. It was an excellent product but now getting out of date so I decided to purchase another from AEG. However the AEG material is flimsy compared to its predecessor. I find the function push in knobs a good design but not the oven function symbols and temperature markings on the rim of them very awkward to read. Also I had not used the cooker very long before the temperature markings started to rub off. I looked at the spare part website and found the knobs expensive to buy so I tried to contact AEG for help as my cooker was still under guarantee so I tried to contact the Company by telephone but this was impossible to do so I sent an email with now results. I eventually tried again to contact by telephone and as the ggurantee had by then run out was advised to purchasexreplacement knobs which I did not want to do as the cooker was still under guarantee at the time if my original inquiry. Also the silver coating on some of the oven racks has started to wear off. I am not impressed with this product. I find the quality and service inferior and would not purchase AEG products in future. Not recommend,
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Hi Lesleyanne,
Thank you for providing us with your review on the product and the service received.
Replacing a model can always be a hard decision as the new model will never compare to the previous one as products develop over time.
We are happy to hear that the retractable system has please you with this appliance and we can appreciate your feedback on the position of the markings. The design is purely to allow you to have a flush smooth look when the knobs a retracted.
The fading on the knobs can be caused by different reasons such as the use of abrasive cleaners, strong chemicals or even food residue that if left for a long period of time, it can cause the marks to start fading. We always recommend to clean the appliances as advised on the User Manual to always ensure that the material is maintained.
In terms of the warrant cover, we would like to inform that cosmetic issues are not covered within the guarantee. Nonetheless, our team is always happy to review the case and further advise on this matter.
Given the difficulties you have experienced, the team will be in contact with you within the next working days to review this case further for you and provide a resolution to this matter.
We appreciate your patience in providing us with your feedback.
Kindest Regards
The AEG Team
Not the quality level i expected from AEG
When buying a product brand name association with quality is imperative unfortunately AEG have let themselves down in this occasion. There is a fundamental design flaw with the function and temperature gauges height and it's location on install where the information is on the outer rim people of a smaller disposition can't see properly.
AEG have went cheap on the thickness of the grill pan which is warped after not a lot of use sue to the reduced thickness unable to sustain the temperature.
Would seriously consider prior to purchasing from AEG again
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Dear Cookie16.
I would like to thank you for writing to us at AEG and taking the time to share your thoughts and experience regarding you AEG Built in Oven. Design and quality is important to us and this feedback will be shared with the design team to look into the design feature you have mentioned and the flaw you feel as a consumer you have experience. I am sorry this design feature has not met your expectations. Thank you again for sharing this with us.
I have attached the customer care number if you would like to speak to the team further regarding this.
:- 03445 611 611
Kind regards,
Totally Impracticable controls!
The control panel design is for a built UNDER oven where you would look down onto the knob setting markings and see them clearly. The settings are impossible to see when, as for this built-in oven, the control panel is at eye level! POOR DESIGN.
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Hello JR, thank you for leaving your thoughts on your new built-in oven. I'm sorry the design of the appliance has not met your requirements and will be passed on to the design team.
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