I bought this freezer online, without seeing it displayed, to replace a 25 year old Bosch, which has never given any problems. I chose this particular model because it had 4 drawers rather than 3. The appliance seems to function OK. The frost free interior is great and there is more storage space than my old appliance due to the modern freezing technology that is used, although it does seem to turn on and off more than I am used to and therefore the noise is more prominent. I suspect that both of these are a result of the technology. But I was surprised, for a £400 freezer, by the low quality of the front control panel. The plastic surround is very flimsy. The buttons are very "stodgy" and do not seem very well supported behind. The light for the frostmatic function is not very bright. I did consider giving 3 stars , instead of 4, because of the controls but overall thought it was just worth the 4. I am not sure if I would have purchased this if I had physically seen the appliance and noticed the control panel.