Not sure if the price reflect the quality. Purchased the first one two year ago, and after a bit started to be extremely loud. Luckily in warranty, the technician told to change both motor and drum, practically a brand new machine. Anyway,
Waiting long for the parts, the costumer service was constantly impossible to be reached. Finally, got a replacement. (Took a long time for both, more than a month of self-service laundrette).
Now after one year exactly, out of warranty, it starts playing up again. The exact same initial noise before a very loud one.
I am not making massive loads, using the machine twice a week, deep cleaning the machine regularly, checking the filter, etc.
I guess this one was a prototype... and this is why is unreliable.
A Beautiful piece of design, solid, nice setting, easy to use. But no spin cycle, and neither a great short Wash cycle either. Apart cottons and Eco all the other cycles have really low kilo loads.