We haven’t been able to use the machine and now have to arrange for it to be sent back to John Lewis. The drainage hose is not long enough and as it is fitted internally, we are unable to change it. There is also no extender kit that fits the unusual snout design on the end of the attached hose.
Drainage hose not long enough and can’t be replaced/extended
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Thank you for providing us with a review on the washing machine. We are saddened that you have been unable to make use of the appliance due to the drainage hose. The length of the hose provided if set to be the most efficient length for drainage.
We hope that your new product will provide a longer drainage pipe to fit in your home.