Buy direct from AEG for complete peace of mind. We will deliver your appliance free of charge, or add installation services so your appliance is ready to use straight away.
Our delivery partners will contact you once your order is placed. You will then be able to select the delivery date that suits you best.
Please remember to select these options at the time of placing your order. Different delivery teams are allocated to your order depending on the services you select. Therefore services cannot be added to as the delivery is made.
Unfortunately, we currently can't deliver to the Channel Islands, British Forces Post Office and mail forwarding companies, P.O. boxes, Northern Ireland, Isle of Man, Jersey, Guernsey, Shetland Islands, Orkney Islands, Isle of Scilly and Scottish Islands.
If you have made a purchase from the AEG website (www.aeg.co.uk) and have found a better price within 7 days of your initial purchase from one of the these participating retailers, we will pay the difference back to you within 28 days of the validation of your claim - terms and conditions apply.
Integrated appliances can be complicated to install, so having the right team is essential to ensure your new purchase can be used straight away and that it aligns seamlessly with your kitchen furniture. We have partnered with delivery and installation specialists to do just that.
If you have selected to have your appliance installed you will be contacted, around two working days* after your order was placed, by our installation partner Kaboodle. You will be offered dates to pick from to ensure you have the installation date that suits you best. Before this takes place you will be asked to complete a short installation survey to make sure everything goes to plan on the day.
If you need to make any changes to your details or change your delivery date, once Kaboodle has made contact with you, you can do so by calling 0203 191 1077.
If you order a freestanding appliance, even if it needs connecting to a water supply, our partners ArrowXL will complete your delivery. ArrowXL will also deliver your built-in appliance if you have opted to not have it installed at the same time.
They will make contact around two working days* after your order is placed with us. You will be able to view the dates they have available and select the one that suits you best. Before your delivery takes place, they will notify you of your two-hour delivery window.
If you need to make any changes to your details or change your delivery date, once ArrowXL has made contact with you, you can do so by calling 0333 212 1708
Simply enter your tracking number in the DPD local website or follow the links provided to plan your day around your delivery.
Need to change your plans at short notice? You can simply edit your address or date of delivery using the links sent to you by DPD.
Applies to small appliances and accessory orders only.
To make sure you are completely happy with your new appliance if you decide you would rather not keep it you can return it to us free of charge. Simply contact us within 14 days of receiving it for us to arrange collection with you and please retain packaging for small appliances.
We have a team ready to answer your queries about your new appliance before or after your delivery. Call our team of specialists on 03445 611080 and they will be happy to help.
We have also partnered with Domestic & General who for a monthly subscription can provide you with peace of mind that your most important appliances are protected for both technical faults and accidental damage, during and beyond your warranty.
For more information on Domestic and General Care Plan, click here
