Extractor hoods
We thought it’s going to be super silent as it says on the advert, but unfortunately it wasn’t
The sleekly designed AEG hood removes lingering odours quietly thanks to a super quiet breeze technology. So you can have a better environment in your kitchen effortlessly and silently.
A strong motor with low-energy consumption means this hood is reliable and efficienty clears away kitchen odours.
This filter captures and cleans away cooking smells incredibly efficiently to leave kitchens fresh. The longest-lasting disposable filter, it can be washed and reactivated to ensure it maintains its high odour-filtering performance.
This cooker hood has Hob2Hood, a useful feature that automatically controls your cooker hood and lights. Leave Hob2Hood to regulate the fan while you concentrate on the key moments involved in getting your dish just right. But if you’d rather adjust the fan speed yourself, there are manual controls on the cooker hood too.
Thanks to innovative technology, this hood clears your kitchen of unwanted cooking vapours almost unnoticably. What's more, the cooker hood's virtually silent operation helps you create the perfect atmosphere in your home.
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The most useful customer reviews focus on quality, design and value of the appliance. For feedback related to service, shipment, or installation, please contact Customer Services. These reviews are moderated before they are posted to this site. For more information on this, please see our review guidelines.
Extractor hoods
We thought it’s going to be super silent as it says on the advert, but unfortunately it wasn’t
Filter
The description says that the filter can be washed and reactivated, not true.
The filter supplied is a type 15 non washable activated charcoal filter that must be replaced at least every four months therefore adding more cost.
Such a misleading error from AEG is very surprising
This review is retrieved from a similar product or another language site.
doesn't cope with steam
not even 2 years old and been repaired 3 times now. same fault every time, no fan or lights. the old circuit board I suspect. will not be buying another hood from AEG. would not recommend.
Hello,
Thank you for taking the time to review your AEG Cooker hood.
May I assure you that our products are manufactured to the highest standards within British and E.U. guidelines, using reliable components.
Despite our best efforts, however, I am sure you can appreciate that problems may be encountered during the life of an appliance.
I noticed that you scored design and features a '3 out of 5', we appreciate that.
Should you require to speak with the team please don't hesitate to contact us on 03445 611 611 or customer.care@aeg.com.
Kindest Regards
Doesn’t live up to its claims
On the ad, it promises it talks to the aeg induction hob (which I’ve also bought) the hob and hood don’t always talk, you have to manually switch them both on, a real pain. Also when they do talk to each other the fan only runs at speed one, despite every ring boiling/smoking away, you then have to increase the fan speed manually. I recommend don’t believe the advert, because reality is fa4 removed from AEG sales pitch. Wouldn’t recommend hood or hob.
Thank you for taking your time to provide us with your review.
We designed the Hob2hood function to allow the connection of both products via infrared communication. This functions has an adaptable speed depending on the intensity your cooking to provide less distractions.
It is disheartening to learn when the function has not met your expectations and we thank you for bringing this matter to our attention.
We do hold a few troubleshooting that may be of assistance to this matter and we would recommend to visit the link below.
https://www.aeg.co.uk/support/support-articles/cooking/cooker-hoods/the-hobhood-function-does-not-work-with-the-cooker-hood/
Should the above not assist you with this matter, we would kindly recommend to contact our consumer care team on 03445 611 611 or email our team on https://www.aeg.co.uk/support/contact-us-form/ and an agent will be happy to review this case for you in order to provide you with a better product journey.
Once again, thank you for your review.
Kindest Regards
The AEG Team
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AEG
Hello,
Thank you for taking the time to review your AEG Chimney Hood.
I am sorry to read that you felt mislead with regards to the charcoal filter.
I have attached the below link to one of our AEG support articles which explains about the longevity and cleaning of the carbon filters. I hope this information assists you.
https://www.aeg.co.uk/support/support-articles/cooking/cooker-hoods/cooker-hood-carbon-filters---cleaning-longevity/?utm_source=email&utm_medium=socialreply&utm_campaign=digital-care&utm_content=digital-care
Thank you again for your feedback.
Kindest Regards