I have spent weeks trying to decide which oven to buy, having gone to a supplier I have decided that an AEG was the one to buy, however nobody can tell me everything the product does and why the many numbers and codes that change by one digit, have different attachments and what they are. I am applualled as to how unprofessional the delivery of information is to explain and understand. I can only assume the boffins have become more important than the product, or you have been swallowed up within your own sphere that you have forgotten about the customer. I realise that many similar companies are selling in the same manner. Break the mould, look after the customer so he/she understands what he is buying and has a satisfactory buying experience.
bad sales information and product explanation, poor experience.
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