Took us a while to work out what programme is best for each load. “Cotton eco” dries our towels beautifully. Haven’t yet found a programme that dries a mixed load of clothes as well as our old drier used to. The Synthetics programme dries most, but there’s often one or two items we have to finish drying on hangers. Very quiet. Good fluff collection, and easy to empty. We have plumbed ours in - a doddle - so no need to empty the water drawer. We were used to shorter time programmes on our old drier, but if the blurb is true, then this machine may take longer but it’s apparently more economical/using less electricity than a traditional drier. We hope so! Never had a heat pump drier before. Clothes come out much less creased than our old drier, and very soft. It’s a bonus that we don’t have to use fabric conditioner any more. Overall, pleased with our purchase and looking forward to many years of expert drying from this machine.