8000 Series Washing Machine with ÖKOMix and AutoDose

Answer by

Hello, thank you for taking the time to write a review. Firstly, thank you for your comments regarding the washing abilities of your new washing machine, the quality of the wash is incredibly important to our customers and this is achieved by using a combination of OKOmix and AutoDose technology. The AutoDosing delivers the precise volume of detergent into the load while the OKOmix pre-mixes the detergent and softener with water before it enters the drum, saving money on detergent, never over or under dosing and evenly distributing the detergent and softener throughout the load to deliver best in class cleaning results.

I'm sorry to read about your issues with the wi-fi connectivity. We would be happy to help should you wish to reach out to our customer care team.

Thanks again for your review.

Answer by

Hi Oleno4,
Thank you for your review on the washing machine, it is disheartening to learn of the experienced you have had with the product and appreciate the reasons for your disappointment. Following the case, we understand that due to the situation an exchange has been arranged and a new product delivered.
We hope that the new washing machine is providing you with a better journey without any concerns.
Hope you have a great week and stay safe.
Kindest Regards

Answer by

Hello, thank you for your review. Your Washing Machine does indeed have a large capacity. With a 9kg load, it's enough to wash approximately 9 outfits worth of clothes in one go. With it's 1600 spin option, it'll mean less time on the washing line or in your Tumble Dryer too.

This model is particularly special in the fact that it not only uses 'ProSense' to adjust the water, time and energy to your load size, meaning that your clothes are never over-washed and subsequently fibre damaged, but it also has an 'AutoDose' feature which provides the precise detergent volume for your wash load. Overdosing detergent in a wash can cause fibre damage including fabric tearing over time and under dosing can cause greying of whites, so the detergent being precisely dosed gives your clothes incredible care while they're being washed.

For even better fabric care, the detergent and fabric softener is premixed before it goes into the drum which means you have first class even coverage of detergent and softener coverage in your clothes providing leading cleaning and fabric care results and ensuring your clothes look better for even longer.

Thank you again for your review.