Repair your appliance

Arrange a repair with an authorised Service Provider

Did you know that you can solve minor issues without booking a repair? Try searching your issue below.

Our team are on hand to arrange repair with your local Service Provider, see our repair options below and call or chat with our team.
Please have your PNC (Product Number Code) to hand, to find this please refer to our helpful PNC Find

Covid-19 Information

If you or anyone in your home are self-isolating in accordance with the latest government guidelines, we regret that we will not be able to attend your property at this time.  You can contact us if you live alone, after 7 days from the day symptoms started. If anyone you live with has symptoms, then the entire household needs to isolate and you can contact us after 14 days from the day symptoms started. Please see the government’s latest guidance at 

If you already have booked a service visit, we ask that you re-schedule by calling 03445 611 611

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Choose your repair option

Book in warranty repair

  • Fully qualified AEG technician
  • Reliable and professional service
  • Original AEG spare parts
  • Free of charge within the manufacturer's warranty period

Terms & Conditions

Fixed price repair

  • Fully qualified AEG approved technicians
  • Reliable and professional service
  • Original AEG spare parts
  • One agreed, fixed fee for the repair - no surprises
  • Repair guaranteed for 3 months
  • The cost of your Fixed Price Repair will be discounted against a replacement if we can’t repair*
  • Replacements can be delivered, installed and the old appliance taken away**

If your appliance can’t be repaired, we will offer you a replacement with the optional services of disconnection and installation.

We will also deduct the cost of your fixed price repair from your new appliance*

*We can only offer a replacement if a suitable replacement is available in our current range of appliances

**Replacements can only be connected to existing fittings and fit in to existing furniture recesses, please see our pages on what to expect when having an appliance installed

Terms & Conditions

No more than


Please call to book

Repair & Care

Repair & Care is a maintenance & support plan for your broken-down appliance, 

  • Initial repair by an expert technician to get you back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up until that point
  • Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
  • A remote annual health check on your appliance
  • Unlimited phone support from the Appliance Care Team
  • Set-up and ongoing support for your appliance
  • Onsite visits by expert technician if your appliance fails the annual health check or stops working

This Maintenance & Support Plan is provided by Domestic & General Services Limited.  For more information click here. 

No more than


Please call to book

per month

aeg technician

Built by experts - repaired by experts

Nobody knows your appliance better than us.

We have technicians trained nationwide to exceptionally high standards.

Your appliances help make your home, yours - and we'll always strive to keep it that way.

woman choosing an aeg fixed price repair

Why choose a Fixed Price Repair?

  • Our local teams are experts in your appliances - from your tumble dryer to your dishwasher
  • Your fee is quoted and agreed at the time of booking, in advance of the technician's visit
  • Our approved technicians offer a fast, professional service - ready to fix your appliance quickly and get your home running smoothly again
installing laundry appliance

Repair and Care

Repair & Care is a maintenance & support plan for your broken-down appliance.